Take 5 ways to Empower your People

On a recent visit to the London head office of GE, a poster on a wall caught my eye. It listed five important Beliefs and one of them was to ‘Empower and Inspire each other’. Organisations with an empowering and coaching style are healthier and perform better. Being...

Leadership Insights from Monarch CEO

Andrew Swaffield CEO of Monarch Airlines has successfully transformed the business returning the airline to profitability.  Last week Andrew spoke at the Aviation Club lunch. Transforming and restructuring an airline has to be one of the toughest jobs for any CEO. I...

How do Chief Executives handle a new job?

Peter Dunkin has recently interviewed some leading Chief Executives, and has coached many senior people into new jobs. He shares unique insights from the CEO’s of British Airways, EADS (Airbus) and others. Five leadership priorities have emerged on the crucial first...

A striking resemblance

Peter Dunkin, aviation advisor and executive coach, finds a few uncanny similarities between Qantas’ current troubles and BA’s strike-strewn recent past. Read the article here...

TO FLY TO SERVE!

BA’s new CEO Keith Williams told me last week that he is delighted with the progress of the airline’s new advertising campaign. At least two very positive events have happened since Keith took over as CEO – the ending of the long standing BA Cabin Crew dispute and the...

Airline Mergers – Business Travel Magazine

The Business Travel Magazine March 2011 There are few industries more challenging than civil aviation. Fierce competition, overcapacity, low yields, volatile fuel prices and susceptibility to external events such as terrorism, ash and snow are all among the obstacles...

Airline Pricing – Business Travel Magazine

Airline Pricing Business Travel Magazine Jan 09 For 2009, I propose a New Year’s resolution for airlines to ‘be more responsible about pricing’ and ‘add value’ back into the business. Running an airline is a hugely expensive, high risk and complex business. Aircraft,...